Members Login Signup

Shopping Cart You have 0 items

SHOP ONLINE

JOIN KIDS CLUB

Join our Kids Club to receive monthly news and special offers.

WISH LIST - Coming soon!

Create a unique list of your needs and email it to friends and family so they can give you the 'gift of sleep'!

Terms & Conditions

Making A Purchase

Making a purchase is secure and easy. Just browse our online store, and add any items that you wish to buy into the shopping cart. Select continue shopping to continue add futher items to your cart.

After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa, Mastercard and American Express.

Alternatively UK Cheques and Postal Orders may be sent to us at our contact address.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Postage will be added automatically when applicable. Our standard charge is £3.95 per order for UK residents and we use Royal Mail's Recorded Signed For delivery.

Delivery Schedule Wherever possible, all orders will be shipped within 24 hours of receiving. You will be advised by email if we are out of stock and / or any delay may be expected.

Back Orders We carry stock for all our items on sale. However, if we do run out of stock due to demand, we will back order for you. You will be emailed advising you of any delay and provided with the option to cancel your order if you do not want to wait.

Tax Charges VAT is charged at 17.5% unless the product has Zero tax rating.

Credit Card Security All credit card transactions are carried out by DPS who are a dedicated payment processing service and use 128bit SSL encryption for safe online purchasing and security. Our bank is Barclays Bank.

Guarantee If for any reason you are unhappy with the products received please contact us to advise and we will replace or refund the purchase.

Warranties Warranties are available on the products that we sell and are dierct responsibilities of the manufacturers. Please complete all warranty details when the goods arrive and please contact us if the need for warranty claiming arises.

Privacy Policy We do not disclose buyers' information to any third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Goods returned policy.

Faulty good will be replaced or the cost refunded as requested.

Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:

You must tell us you wish to cancel within 7 days of your receipt of the Goods;

The Goods must be returned to us within 21 days of your telling us you wish to cancel, with both goods and all packaging in their original condition; securely wrapped; including our delivery slip; at your risk and cost.

After we have received the Goods, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt;

If you do not return the Goods to us, you are still liable to us for the cost.

We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.

FOR FURTHER INFORMATION:-Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm